When an individual uses a web browser to access the internet their browser can create cookies which are stored on the users computer. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers.
The law states that cookies can be stored on your machine if they are essential to the operation of a web site but that for all other purposes your permission is needed to store cookies.
Like many other websites we use Google Analytics to help us analyse how visitors use our website. It counts the number of visitors and tells us which pages are being seen and how often.
We are committed to protecting your privacy and will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and subsequent revisions thereof.
We collect information about you for these reasons:
- To provide you with the best possible service that we can.
- To register you and your pets details on our practice management system.
- To record your pets health and treatment history.
- To communicate with you for administrative purposes.
- To send reminders in connection with your pet's health program.
- To advise you of any offers we may have.
We will not email you unless you have given us your consent and will give you the chance to refuse any email from us in the future.
The type of information that is collected includes:
- Your name.
- Telephone number(s).
- Email address.
- Your pet(s) details.
We will never collect sensitive information about you without your explicit consent and will hold your personal information securely in line with our own policy. If you would like to see any information we hold about you please email or write to us with your request and we will provide you with this information promptly. You may inform us if you would like us to amend or delete any part. We may use your email address to contact you and you may unsubscribe or request that we do not send you any further information by sending us an email requesting that you are removed from future mailings.
Links to other websites
Our website may contain links to other websites of interest. However once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.