What our clients say about us
After 21 years we had to recently say Goodnite to our much loved, little angel "Gerry" (aged 30 year's).
I just wanted everyone to know how much we appreciate all the hard work, perseverance & continued support ( right until the very end & after!! ) that we received from all at the surgery but also to include a special Thank you to Carmel to who I cannot be more greatful, she made his final years ( despite how ill he was ! ) the most comfortable they could be and although his passing couldn't have been made easy somehow she made it so much easier to come to terms with! I will never forget her or what she did for us & our "Gerry".
Kindest Regards & Thank you (again) - Carlie Giddings
The Scott Dunn practice is second to none. The vets who have looked after my horses over the last four years have been first rate, in both diagnosis and treatment. I never cease to be amazed by the level of diagnostic work which can be done at the yard, due to the array of high-tech, portable equipment the practice has. I feel confident that there would always be someone immediately available in an emergency, for treatment at home or in their hospital. The team who work in the office are knowledgeable and friendly and, as an added bonus, the Healthy Horse Club gives me a good discount and some free routine treatments each year. - Alison Jocz-Yates.
I’ve been a client of the Scott Dunn practice for over 10 years and have used them for all the usual things that we horse owners have to deal with over an average year. However it was when I needed something that I have never dealt with before that the practice really excelled. During summer 2010 I needed to say goodbye to a much loved horse that I had owned for over 30 years and having made the decision wanted things to go smoothly. The team at Scott Dunn’s took care of everything and the whole day went with care and compassion. The timings were precise as the last thing a client wants on the final day is to be kept waiting. Laura even called me to say that the vet was 5 minutes away so that I was prepared. I’m sure they handle these visits on a regular basis but on that day I seemed to be an important client that they wanted to help and that’s what you want from your practice! - Sue Brame
I have been a client of Scott Dunn’s for more than 25 years entrusting them with the veterinarian care of all my ponies and horses throughout my life. I have experienced all areas of Scott Dunn’s capability from day to day veterinary advice and utilisation of the Healthy Horse Club through to middle of the night emergency support and worst case scenarios. They have never given up on any of my horses problems however bizarre. In all cases they have upheld a very professional service whilst being supportive and caring beyond usual business needs. I would highly recommend Scott Dunn’s to all of those who love and care for their horses as part of their family and want the very best for them. - Zoe Garner-Glowski
I have always been delighted with the personal service and attention that I have received from the Scott Dunn practice and their vets. They have handled our stresses and worries about our precious horses and ponies with kindness and always given us an efficient and professional service. The back up team for the vets have always been helpful and friendly. - Rosemary Clucas
As a new and relatively inexperienced horse owner, I have relied heavily on the support and guidance of the Scott Dunn team for the last 14 months. This has included routine care and fast response during a particularly nasty colic episode at which time, the vets took as much care of a distressed owner as they did of my horse! Thanks to all at Scott Dunn for the patient explanations and for the ‘nothing is too much trouble’ approach. - Maria Sabey
One of the many reasons that I choose to use Scott Dunn’s is that everyone there has always shown such compassion to me and my horses. It makes a real difference that whoever answers the phone always knows who you are and makes such an effort to help. I really like that it is such a proactive practice. Owners are encouraged to understand and take responsibility for their horse’s health. The free lectures are an excellent idea. I have used Scott Dunn’s for many years and would really recommend them. I have always felt that my horses have been treated as if they were the most important ones in the world, which to me of course, they are! - Kate England.