Support team

Laura joined us in March 2014, as Practice Manager. She has had a diverse career working within the recruitment industry, where she ran her own business for several years and then in a large mixed veterinary practice in Yorkshire. She has a wealth of experience in business and operational management and was promoted to Practice Director in 2019. Laura learnt to ride at a young age and worked with horses for several years where she gained her BHSAI and until recently was competing at medium level in dressage and unaffiliated eventing.

Ann joined us in October 2019, having previously worked in the banking and customer service industries and more recently worked as an administrator in another equine practice. Ann is also a qualified Equine Sports Massage Therapist and enjoys riding her horse, Beanie and competing at local events.

Lindsey joined us in August 2020 as Receptionist/Administrator to initially cover for Kelly whilst she was on maternity leave and is now a permanent member of the team. Lindsey has excellent customer service experience including working for the police dealing with emergency calls and is kept very busy outside of work riding her friends horse and looking after her two young boys, Oliver and William.

Kelly joined us in 2016 with over 14 years’ experience in customer services and has also been a client for many years. Kelly has recently returned from maternity leave after having a beautiful little girl, Morgan and if she has any spare time she can be found looking after her horse Rocky, along with Halo her Cavalier King Charles Spaniel.

Gill joined us back in October 2021 in a temporary role as a Vet Technician, supporting the vets and since then her role has extended with various other responsibilities, the majority of the time with the vets out on the road, setting up equipment, sorting out stock in the cars, entering details on to our system, helping out in reception and with the nurses when required. Gill comes with many years’ experience in customer success and project management so is extremely organised. Gill is in fact a client with her own horse Charlie, so understands what our client needs are.